Office Management

• 00V4 – To provide technical support
• 00VJ – To ensure the management of material resources within the office unit

• 00V8 – To ensure the process of financial information and the management of the office unit budgets
• 00UX – To process and present data

• 00VC – To solve problems
• 00VB – To automate operations
• 00VF – To design and adapt office working procedures
• 00VE – To design and adapt a records management system

• 00V0 – Rédiger des textes en français et les réviser
• 00V1 – To communicate using spoken French
• 00V2 – To translate texts

• 00VG – To participate in the staff recruitment process for the office unit
• 00VL – To ensure the training of the office unit staff
• 00VK – To assess the performance of the staff in the office unit

• 00UY – To communicate using spoken English
• 00VM – To organize professional activities
• 00V3 – To use tools and services relating to office work
• 00V5 – To interact in various work situations
• 00VH – To organize and supervise work within the office unit

• 00V7 – To analyze the profession
• 00V6 – To successfully enter the labour market and build a career
• 00VD – To establish links between the organization and the work of the office coordinator
• 00V9 – To create and operate a database

Richard specializes in English and business communication, both very important skills for the Transportation and Logistics field. Originally from California, Richard wrote professionally for 6 years before moving to Quebec in the year 2000. At that time, Richard began a new career, teaching English as a second language to business professionals. It was through this experience that he honed his expertise in communication skills. Being an active member of the blogging community as well, Richard is an excellent communicator and is excited to share his knowledge with you. You’ll learn how to improve all your communication skills with him in a fun and relaxed environment.

rharmer@champlaincollege.qc.ca

ahetu@crcmail.net

Nancy Kelly has worked in the field of education for the past 40 years. She has a Bachelor’s Degree in Andragogy (Adult Education) and a post-graduate degree in Institutional Administration from Concordia University. She was the Director of Continuing Education at Champlain College Saint-Lambert from 1994 to 2010 and as such has extensive experience in office management. Since 2010, Nancy has been working as an independent educational consultant in the area of development, evaluation, and revision of career programs at the college level. She was instrumental in the development of the AEC in Early Childhood Education offered through RAC (Recognition of Acquired Competencies) services. Over the years, she has developed a close working relationship with students, company and college representatives, and other stakeholders to ensure that the training offered is consistent with current trends thereby meeting industry needs and providing a qualified workforce.

nkelly@champlaincollege.qc.ca

Mrs. Brigitte Malard has specialized in Tourism Management and Event Planning for over 20 years in the Education sector.

Brigitte holds a Bachelor of Arts degree, and a MBA diploma in Tourism Management (from McGill University), and is an accredited National Tourism Trainer from the Canadian Tourism Human Resource Council.  She has also recently acquired new skills in Active Learning.

After working 8 years as a Management Consultant in the Transportation and Tourism Development sector, she began a new career as teacher and stage coordinator of the Tourism Department at Champlain College.

Brigitte Malard has stayed close to the industry through her involvement in the industry visits and internship programs.

She has contributed to many causes within her community through various fund-raising events, and non-profit organizations for whom she volunteers.  She is known for her coordination of volunteers for various sports events at the college and acting as an Academic Coach for athletes.

Brigitte Malard is passionate about helping others realize their dreams.

malard@champlaincollege.qc.ca

kmowbray@crcmail.net

Mireille has a Bachelor’s Degree of Sciences in Administration (B. Sc.) from HEC Montreal University (2002) and she’s pursuing her studies with the Bachelor in Education at UQAM University. She held posts as Accounting analyst, Marketing analyst, Operational financial technician, Administrative assistant, for different kind of companies in Quebec such as National Telecom Corporation, Bank, Suppliers, SME and NPO. She’s eager to help you with Material and Financial Resources Management, Technical Support, Software Applications – Spreadsheets and Databases. She’s very pleased to bring you to success.

mrobitaille@champlaincollege.qc.ca