Program Overview


6 to 9 months*

*Duration varies according to each candidate’s experience and availability.


Saturdays 9am to 4pm


The Office Administration AEC (LCE.53) is made of 14 competencies. To receive your AEC, you will have to be evaluated for all competencies.

  • 00UW -To perform word processing operations
  • 00UX – To process and present data
  • 00UY – To communicate using spoken English
  • 00UZ – To produce English texts and perform English linguistic revision
  • 00V0 – To produce French texts and perform French linguistic revision
  • 00V1 – To communicate using spoken French
  • 00V3 – To use tools and services relating to office work
  • 00V5 – To interact in various work situations
  • 00V8 – To ensure the process of financial information and the management of the office unit budget
  • 00V9 – To create and operate a database
  • 00VA – To produce documents
  • 00VE – To design and adapt a records management system
  • 00VM – To organize professional activities
  • EFA8 – To apply acquired knowledge in a professional environment


RAC Process

Learn more about the RAC process.


Maximum $575*

*There are no additional fees to use online resources, receive support from content specialists, or to attend seminars and work sessions. Maximum cost is only applicable to Quebec residents.

Further details

To take advantage of the RAC process, candidates must pay certain fees. The fees are based on the number of evaluations that a candidate has to complete, and may vary from one person to another.

  • $30 admission fee (non-refundable)
  • $45 for a necessary file analysis (non-refundable)
  • $40 per competency (up to a maximum of $500)

Maximum total: $575

Please note that the fees above include all activities related to the RAC services. No additional fees have to be paid to:

  • Attend a seminar on a specific topic
  • Attend integration to the Quebec workforce seminars
  • Consult the online resources
  • Participate in job preparation activities
  • Participate in expert-led group activities
  • Book an appointment with an Advisor to prepare your Individual Evaluation Plan
  • Book an appointment with a content specialist to receive individual tutoring

An additional $45 file analysis fee will apply if a candidate desires to change program.

Meet our Content Specialists

Nancy Kelly - Content Specialist

Nancy Kelly has worked in the field of education for the past 40 years. She has a Bachelor’s Degree in Andragogy (Adult Education) and a post-graduate degree in Institutional Administration from Concordia University. She was the Director of Continuing Education at Champlain College Saint-Lambert from 1994 to 2010 and as such has extensive experience in office management. Since 2010, Nancy has been working as an independent educational consultant in the area of development, evaluation, and revision of career programs at the college level. She was instrumental in the development of the AEC in Early Childhood Education offered through RAC (Recognition of Acquired Competencies) services. Over the years, she has developed a close working relationship with students, company and college representatives, and other stakeholders to ensure that the training offered is consistent with current trends thereby meeting industry needs and providing a qualified workforce.

Brigitte Malard - Content Specialist

Mrs. Brigitte Malard has specialized in Tourism Management and Event Planning for over 20 years in the Education sector.

Brigitte holds a Bachelor of Arts degree, and a MBA diploma in Tourism Management (from McGill University), and is an accredited National Tourism Trainer from the Canadian Tourism Human Resource Council.  She has also recently acquired new skills in Active Learning.

After working 8 years as a Management Consultant in the Transportation and Tourism Development sector, she began a new career as teacher and stage coordinator of the Tourism Department at Champlain College.

Brigitte Malard has stayed close to the industry through her involvement in the industry visits and internship programs.

She has contributed to many causes within her community through various fund-raising events, and non-profit organizations for whom she volunteers.  She is known for her coordination of volunteers for various sports events at the college and acting as an Academic Coach for athletes.

Brigitte Malard is passionate about helping others realize their dreams.

Mostafa Amer - Content Specialist

Marie-Josée Caron - Content Specialist

Marie-Josée enseigne le français langue seconde au programme RAC ainsi qu’à la formation continue du Collège Champlain. Depuis 2005, elle travaille auprès d’immigrants allophones et anglophones adultes au collégial ainsi qu’au programme de francisation du ministère de l’Immigration et communautés culturelles. Après un baccalauréat et une maîtrise en Études littéraires, elle a obtenu un certificat de deuxième cycle en Pédagogie de l’enseignement supérieur qui l’a conduit à entreprendre un doctorat en Pédagogie à l’UQAM. Elle s’intéresse particulièrement au jeu comme outil d’apprentissage chez les adultes.

Richard Harmer - Content Specialist

Richard specializes in English and business communication, both very important skills for the Transportation and Logistics field. Originally from California, Richard wrote professionally for 6 years before moving to Quebec in the year 2000. At that time, Richard began a new career, teaching English as a second language to business professionals. It was through this experience that he honed his expertise in communication skills. Being an active member of the blogging community as well, Richard is an excellent communicator and is excited to share his knowledge with you. You’ll learn how to improve all your communication skills with him in a fun and relaxed environment.

Amy Hétu - Content Specialist


Click here to access the online resources for this program.